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Community Guidelines

1. Introduction

Purpose of Community Guidelines

Welcome to OrthoFoodie! Our Community Guidelines are designed to ensure that our community remains a positive, supportive, and respectful environment for everyone. These guidelines outline the behaviors and content that we encourage and prohibit to maintain a healthy and constructive community.

Applicability and Scope

These Community Guidelines apply to all users of OrthoFoodie’s app and website, including registered members and visitors. By accessing and participating in the OrthoFoodie community, you agree to adhere to these guidelines, as well as our Terms and Conditions and Privacy Policy. The guidelines cover all interactions within the OrthoFoodie platform, including posts, comments, private messages, and any other form of communication.

 

2. General Principles

Respect and Courtesy

OrthoFoodie values respect and courtesy in all interactions. Treat others with kindness, and consider their perspectives. Avoid engaging in any behavior that may be offensive, hurtful, or disrespectful to others.

 

3. User Conduct

Prohibited Activities

To maintain a safe and positive environment, certain activities are strictly prohibited within the OrthoFoodie community. These include:

  • Harassment and Bullying: Any form of harassment or bullying, including personal attacks, threats, or intimidation, is not allowed.
  • Hate Speech: Content that promotes hatred or violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected attribute is strictly forbidden.
  • Discrimination: Discriminatory comments or behavior towards any member based on their personal characteristics or beliefs are not permitted.
  • Threats and Violence: Any threats of physical harm or violence, whether directed at individuals or groups, will result in immediate action.
  • Impersonation: Do not impersonate other members, public figures, or OrthoFoodie staff. Authenticity is crucial for a trustworthy community.
  • Spam and Scams: Posting spam, deceptive content, or engaging in fraudulent activities is prohibited.

Encouraged Behaviors
OrthoFoodie aims to foster a positive, engaging, and supportive community. Members are encouraged to:

  • Constructive Contributions: Share helpful and relevant information that can benefit the community.
  • Support and Encouragement: Encourage and support fellow members in their health and nutrition journeys.
  • Constructive Feedback: Provide feedback that is constructive and aimed at helping others improve.

 

4. Content Guidelines

Appropriate Content

All content shared within the OrthoFoodie community should be:

  • Relevance: Ensure your posts, comments, and messages are relevant to the topics of health, nutrition, and wellness.
  • Accuracy: Share accurate information and, when possible, support your statements with credible sources.
  • Respectfulness: Maintain a respectful tone in all interactions. Avoid language that could be interpreted as rude or offensive.

Prohibited Content

Certain types of content are not allowed in the OrthoFoodie community:

  • Obscene and Offensive Content: Avoid posting content that is vulgar, obscene, or otherwise offensive.
  • Misinformation: Do not share false or misleading information, especially regarding health and nutrition.
    Illegal Content: Content that is illegal or promotes illegal activities is strictly forbidden.
  • Copyrighted Material: Do not post content that infringes on someone else’s intellectual property rights without proper attribution or permission.

Reporting Inappropriate Content

If you come across content that violates these guidelines, please report it to our moderation team. We rely on community members to help maintain a safe and respectful environment.

 

5. Interaction Guidelines

Commenting and Discussion Etiquette

  • Be Respectful: Engage in discussions with a respectful tone. Disagreements are natural but should be expressed politely.
  • Stay on Topic: Keep comments and discussions relevant to the original post or thread topic.
  • Avoid All Caps: Writing in all caps can be interpreted as shouting. Use standard capitalization to convey your message.
  • Constructive Criticism: Provide constructive feedback rather than negative or disparaging remarks.

Responding to Others

  • Be Supportive: Offer encouragement and support to fellow community members.
  • Acknowledge Different Perspectives: Respect different opinions and perspectives, even if they differ from your own.
  • Don’t Feed the Trolls: Ignore inflammatory or provocative comments designed to elicit a strong reaction. Report such behavior instead.

Conflict Resolution

  • Direct Communication: If a conflict arises, try to resolve it through direct and private communication.
  • Seek Mediation: If direct resolution fails, seek mediation from OrthoFoodie moderators or support staff.
  • Stay Calm: Maintain a calm and composed demeanor during conflicts. Avoid escalating the situation.

Private Messaging Etiquette

  • Respect Privacy: Do not share private messages without the sender’s consent.
  • No Spam: Avoid sending unsolicited or repetitive messages to other members.
  • Be Courteous: Approach private conversations with the same level of respect and courtesy as public interactions.

 

6. User-Generated Content

Ownership and Responsibility

  • User Responsibility: You are responsible for the content you post. Ensure that your contributions are original, respectful, and align with community guidelines.
  • Ownership: By posting content, you affirm that you own the rights to it or have obtained necessary permissions.

Rights Granted to OrthoFoodie B.V.

  • License to Use: By submitting content, you grant OrthoFoodie a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute your content in connection with the platform.

Content Moderation

  • Moderation Rights: OrthoFoodie reserves the right to moderate, edit, or remove any content that violates these guidelines or is deemed inappropriate.
  • Transparency: We strive to be transparent in our moderation decisions and provide explanations when content is removed or edited.

Consequences for Violations

  • Warnings: Minor violations may result in warnings from the moderation team.
  • Suspension: Repeated or severe violations may result in temporary suspension from the community.
    Permanent Ban: Persistent disregard for guidelines can lead to a permanent ban.

 

7. Health and Nutrition Information

Sharing Personal Health Information

  • Voluntary Sharing: Sharing personal health information is voluntary. Do not feel obligated to disclose more than you are comfortable with.
  • Respect Privacy: Avoid asking others for personal health details they may not wish to share.
  • Confidentiality: Do not share others’ health information without their explicit consent.

Providing Nutrition Advice

  • Qualified Advice: Only share nutrition advice if you are qualified to do so. Clarify your credentials when providing such advice.
  • Cite Sources: Support your advice with credible sources and provide references where possible.
  • General Guidance: Offer general guidance rather than personalized medical advice, and always encourage consultation with healthcare professionals.

Citing Reliable Sources

  • Credible Sources: Use reputable sources such as peer-reviewed journals, recognized health organizations, and certified professionals.
  • Accurate Representation: Accurately represent the information from your sources without distortion or exaggeration.

Disclaimers on Health Information

  • Not Medical Advice: Clearly state that information shared in the community is not a substitute for professional medical advice.
  • Consult Professionals: Encourage members to consult healthcare providers for personalized medical advice and treatment.

 

8. Use of OrthoFoodie Platform Features

Micronutrient and Macronutrient Trackers

  • Accurate Entries: Ensure the data entered into the nutrient trackers is accurate to get the most benefit from these features.
  • Privacy Settings: Use privacy settings to control who can view your nutrient tracking data.

Personalized Suggestions

  • Tailored Advice: Follow the personalized suggestions provided by the app based on your individual health profile and goals.
  • Feedback: Provide feedback on the usefulness and accuracy of the suggestions to help improve the feature.

Challenges and Community Engagement

  • Participate Actively: Engage in community challenges and activities to enhance your experience and motivate others.
  • Share Experiences: Share your progress and experiences in challenges to foster a supportive community environment.
  • Respect Rules: Adhere to the rules and guidelines of each challenge to ensure fair participation for all members.

 

9. Community Moderation

Role of Moderators

  • Enforcement: Moderators enforce community guidelines to maintain a safe and positive environment.
  • Support: Moderators provide support and answer questions about the guidelines and platform features.
  • Neutrality: Moderators act impartially and do not favor any member or group.

Reporting Mechanisms

  • How to Report: Use the designated reporting tools within the platform to report inappropriate behavior or content.
  • Anonymity: Reports can be made anonymously to protect the reporter’s identity.

Investigation Process

  • Review: Reported content is reviewed by the moderation team to determine if it violates community guidelines.
  • Action: Appropriate action, such as content removal or user warnings, is taken based on the severity of the violation.

Appeals Process

  • Request Review: If you believe a moderation decision was made in error, you can request a review.
  • Resolution: The moderation team will re-evaluate the decision and provide a final resolution.

 

10. Privacy and Security

Protecting Personal Information

  • Personal Data: Do not share sensitive personal information such as your full name, address, phone number, or financial details.
  • Anonymity: Use usernames and avatars to maintain your privacy while participating in the community.

Secure Interactions

  • Secure Communication: Ensure that all your interactions on the platform are secure. Avoid clicking on suspicious links or providing personal information to unknown members.
  • Reporting Breaches: Immediately report any suspected breaches of security to the OrthoFoodie support team.

Privacy Settings

  • Control Visibility: Utilize the privacy settings available within the platform to control who can view your profile and content.
  • Review Settings: Regularly review and update your privacy settings to ensure they align with your current preferences.

Handling Data Breaches

  • Immediate Action: In the event of a data breach, OrthoFoodie will take immediate steps to secure the platform and protect user data.
  • Notification: Affected users will be notified promptly and provided with instructions on how to protect themselves.
  • Support: OrthoFoodie will offer support and guidance to users affected by the breach.

 

11. Consequences of Violations

Warnings and Notifications

  • First Offense: For minor violations, users will receive a warning and guidance on how to comply with the community guidelines.
  • Education: Information will be provided to help users understand the importance of the guidelines and how to avoid future violations.

Temporary Suspension

  • Repeat Offenses: Users who repeatedly violate the guidelines may face temporary suspension of their account.
  • Suspension Duration: The duration of the suspension will depend on the severity and frequency of the violations.

Permanent Ban

  • Severe Violations: Users engaging in severe violations, such as harassment, threats, or illegal activities, may be permanently banned from the platform.
  • No Tolerance: There is zero tolerance for behavior that endangers the safety and well-being of the community.

Appeal Process for Bans

  • Request Appeal: Users who believe their ban was unjustified can request an appeal by contacting the OrthoFoodie support team.
  • Review: The appeal will be reviewed by a different moderator to ensure impartiality.
  • Final Decision: The decision after the review will be final and communicated to the user.

 

12. Updates and Revisions to Guidelines

Notification of Changes

  • Advance Notice: Users will be notified of any significant changes to the community guidelines in advance.
  • Update Logs: An update log will be maintained to document changes and revisions to the guidelines.

User Agreement to Changes

  • Continued Use: Continued use of the OrthoFoodie platform implies acceptance of the updated guidelines.
  • Feedback: Users are encouraged to provide feedback on changes to help improve the guidelines.

Feedback Mechanism

  • Suggestions: Users can submit suggestions for improvements to the community guidelines.
  • Community Input: Periodic surveys and feedback sessions will be conducted to gather input from the community.

 

13. Contact Information

How to Reach Support

  • Support Channels: Users can contact OrthoFoodie support through the app, website, or email at support@orthofoodie.app.
  • Response Time: OrthoFoodie aims to respond to all inquiries within 48 hours.

Providing Feedback on Guidelines

  • Feedback Form: A feedback form is available on the OrthoFoodie website for users to submit their comments and suggestions.
  • Community Forums: Users can also discuss and provide feedback on guidelines in designated community forums.

 

14. Acknowledgement

User Agreement to Guidelines

  • Acceptance: By participating in the OrthoFoodie community, users acknowledge that they have read, understood, and agree to abide by these Community Guidelines.
  • Commitment: Users commit to contributing positively to the OrthoFoodie community and upholding the values outlined in these guidelines.

Effective Date

  • Implementation: These Community Guidelines are effective as of 01-08-2024.
  • Review: OrthoFoodie will periodically review and update the guidelines to ensure they remain relevant and effective.